STEP 6 ยท SERVICE
Service team visits
Installation, commissioning and service at your site โ three travel options, accommodation and full documentation.
Service scope
Installation, commissioning, training, warranty repairs, preventive maintenance โ define what the team should do at your site.
Team travel โ 3 options
Volvo XC60: 2 persons, 1โ2 suitcases, no parts. Ford Transit Custom: 2 persons + spare parts/tools/EVB materials. Flights: for distant destinations (Romania, Spain, Portugal, Scandinavia) โ parts by courier.
Accommodation and allowances
Hotel (1 room 2 beds / 2 single rooms), meals, daily allowances โ included in the service offer or billed per actuals.
Documents
Service report, commissioning protocol (Annex 4), warranty certificate (Annex 5), spare parts list used.