Upgrade Your Machine: From 2014 to 2023WK4 or From 2008 to 2023WK4

Subject: Comprehensive Service, Upgrade Offer, and Special Conditions for CyBro-2, BiO-24R, Weintek, and Raspberry Pi3 Devices

Dear [Customer's Name],

Thank you for your continued interest in our comprehensive services for maintaining and upgrading your network and devices. We have carefully tailored our service offerings to match your specific setup, which includes CyBro-2, BiO-24R, Weintek, and Raspberry Pi3 devices. However, before proceeding, we wish to clarify certain special conditions and practices that are relevant to our service proposal.

### Device List and IPs for Service:

- Router tp-link AC1200 Wireless (IP: 192.168.2.1)

- CyBro-2-24R 16101 (IP: 192.168.2.101)

- CyBro-2-24R 16102 (IP: 192.168.2.102)

- Raspberry Pi-4 (IP: 192.168.2.130 + ) - USB Web Camera Compatible

- Weintek MT8071iE (IP: 192.168.2.146)

### Special Note on CyBro-2:

As observed during our remote analysis, the CyBro-2 units are now reserved for machine servicing. This is to facilitate hardware consistency for up to five years post-discontinuation. This limitation is an industry-standard practice and it enables us to provide you with robust service support for older hardware.

### Software Upgrades:

Continuous software updating is integral to maintaining your network's health, comparable to the regular updates you receive for operating systems like Windows 10 or Windows 11. Since 2010, we have been committed to incorporating the latest software and hardware upgrades as part of our standard servicing procedures.

### Archiving and Backward Compatibility:

Given the obsolescence of certain units, we maintain an extensive software archive. This ensures that even discontinued or aging units can be maintained for optimal performance.

### Warranty and Partial Servicing:

For all new hardware, we provide a 12-month warranty. It's essential to understand that partial servicing could potentially introduce new issues to other non-serviced components. Hence, our default approach is to replace all old hardware with new, cutting-edge units, ensuring long-term reliability. The old units will have the latest software and settings cloned onto them, providing you with potential backup options.

### Intellectual Property and Security:

Should you wish to maintain these backup units yourself, you must note that a dedicated, trained technician on your side will be required. This technician will be responsible for securing our intellectual property and ensuring that all facilities operate smoothly.

### Cost and Duration:

The complete service and upgrades are estimated to take

[ 2 days] at a cost:

If you find our enhanced service offering to your satisfaction, please confirm your acceptance by replying to this email. For further queries or clarification, feel free to contact us at your earliest convenience.

We look forward to an opportunity to serve you.

Best regards,

Vilhem Dorn

SKOVELA d.o.o.

[Contact Information]